Need some help?

We have 4 types of physical Spur Family Cards. Flip your one over and look out for one of the below card numbers. Please enter the full number, highlighted in the red box, into the registration field.

Family card validation - step 1
Family card validation - step 2
Family card validation - step 3
Family card validation - step 4

Still unsure? Contact Customer Care on 0860 00 7787.

Secret Tribe Membership Terms and Conditions

To ensure your kids get the best out of the wonderful and exciting Secret Tribe Club, please read through the Terms and Conditions. The Terms and Conditions contain information on aspects like:

  • Children aged 0-12 years are applicable for Secret Tribe membership.
  • All members of the Secret Tribe Club must be resident in territories forming part of the Common Monetary Area.
  • The Secret Tribe Card can be used at all Spur Steak Ranches within South Africa and Secret Tribe Card affinity partners that may be specified by Spur.
  • Spur reserves the right to alter or amend the conditions or operation of the Secret Tribe Club, or to terminate the club at any time, with one month's notice.
  • Spur shall be entitled to sell, cede, assign, delegate or in any way alienate or dispose of any or all of its rights and obligations pertaining to the Secret Tribe Club, without your prior approval.
  • Once a child turns 13 years old, their membership will automatically be deactivated. Spur will endeavour to make contact in order to offer alternative Family Club membership.
  • The Secret Tribe Birthday Voucher issued to the child, is valid for 3 months from the birthday date.
  • Secret Tribe Birthday Meal Vouchers are only redeemable when the Secret Tribe member is present.
  • Secret Tribe Meal vouchers are based on the Kids menu items only.
  • Any abuse of the Secret Tribe Club or Secret Tribe Card whatsoever constitutes a criminal offence and Spur reserves the right to cancel such person's membership.
  • The Secret Tribe card is issued by and remains the property of Spur Corporation.
  • Spur reserves the right to decline, issue and withdraw the Secret Tribe Card and membership at any time.

Please be assured that, although we are capturing personal information in order to communicate with your child and you, Spur Steak Ranches:

  • Will not pass on the information to any third party
  • Shall process all information fairly and lawfully
  • Shall only be used to personally communicate with you and your child
  • Have ensured the stringent security of this information

For any further queries contact our Spur Customer Care on 0860007787