Need some help?

We have 4 types of physical Spur Family Cards. Flip your one over and look out for one of the below card numbers. Please enter the full number, highlighted in the red box, into the registration field.

Family card validation - step 1
Family card validation - step 2
Family card validation - step 3
Family card validation - step 4

Still unsure? Contact Customer Care on 0860 00 7787.

Don’t worry, be happy!

Too much on your plate? Here are the Tribe’s top tips to help you cope with whatever life throws at you.

Step 1

Figure it out

Sometimes you might know that something is wrong without knowing exactly what it is. If you can sit down and figure out what’s bugging you it’s easier to come up with a way to fix it.

Step 2

Talk about it

It’s a good idea to talk about what worries you with an adult you trust. Adults can provide support or even just give you a hug. Maybe they can’t change things, but they can help you come up with a way of dealing with it. Sharing what’s on your mind also helps you feel better.

Step 3

Fix it

Write a list of things that will help the situation. Maybe you need to put in a few extra hours of homework so you can understand what’s happening in class a bit better, or maybe you need to say sorry to a friend whose feelings you've hurt. 

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